Privacy Policy
AutoToll Swiss values your privacy. This policy explains how we collect, use, protect, and handle your personal information when you use our online platform for ordering Swiss vignettes and related services. We are committed to protecting your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you use this service, we collect information necessary to provide our services. This includes information you provide directly to us, such as:
- Your name
- Your contact details, including postal address for delivery
- Vehicle details necessary for the vignette order
- Payment information processed securely by our payment partners
- Communication content when you contact us for support or assistance
We may also automatically collect certain information about your visit to our site, including technical information like your IP address, browser type, and usage data. This helps us understand how our site is used and improve our service.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for Swiss vignettes.
- To deliver ordered items to your specified address.
- To provide customer support and respond to your inquiries.
- To improve our services and the functionality of our site.
- To comply with legal obligations.
How We Share Your Information
We may share your personal information with third parties only when necessary to provide our services or comply with the law. This may include:
- Payment processing providers to complete your transaction.
- Postal or delivery services to ship your order.
- Law enforcement or government authorities if required by law or legal process.
We ensure that any third parties we share your information with are required to protect your data and process it in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and its purpose. Once your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal information in certain circumstances.
- The right to request restriction of processing your data.
- The right to object to the processing of your data.
- The right to data portability, allowing you to receive your data in a structured, commonly used format.
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and support our services. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your information may be stored and processed in Switzerland or other countries where our service providers are located. When transferring data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site.
Contacting Us
If you have any questions about this privacy policy or our data practices, please contact us at:
AutoToll Swiss
Bahnhofstrasse 92
Zurich, 8001
Switzerland